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Customer Care

Handcrafted gemstone jewelry is delicate and should be handled with care. Gemstone jewelry should not be worn when in contact with chemicals, perfumes, or cleansers. Jewelry should be put on after the application of hair products or make-up. Jewelry should not be left in prolonged heat. Storing silver jewelry in airtight bags will slow oxidation of sterling silver. Gemstone jewelry should also be stored separately in a box to avoid any breakage of stones. Do not use ultrasonic cleansers or chemical jewelry cleansers. Pearls may be destroyed in harsh chemicals. A silver polishing cloth or simple toothpaste and soft brush works well.

 

Ordering

Each piece is handmade and one-of-a-kind. If duplicate pieces are ordered they will have slight differences. We also offer custom orders. Please allow 3-4 weeks for special orders. 2 weeks for stock orders. Please specify in case of rush orders. Every effort will be made to accommodate. All items are packed in environmentally friendly boxes and totes.  Some items are packed in flower seeds. After receiving your items just take the seeds and plant them in your garden.

Sizes

If conducive with design, most necklaces have adjustable chains. Please specify if necklaces or bracelets must be a specific length.

Return Policy

All pieces of jewelry are shipped in perfect condition. If pieces are damaged during shipping please contact us within 2 days. Most repairs are free of charge. Please contact us for an estimate. Buyer is responsible for shipping costs.

 

 
 
 
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